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Privacy Policy

Last Updated:

1. Introduction

Oryn Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our mobile applications, websites, and software products (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, password, and other registration details
  • Business Information: Company name, business type, address, and other business details
  • Appointment Data: Booking details, service preferences, appointment history
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Communication Data: Messages, support requests, feedback, and other communications

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Services:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: Pages viewed, features used, time spent, interaction patterns
  • Location Data: General location information (with your permission) to help you find nearby businesses
  • Log Data: IP address, browser type, access times, referring URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process and manage appointments, bookings, and transactions
  • Send you appointment reminders, confirmations, and notifications
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service
  • Analyze usage patterns to improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing (Stripe, PayPal, etc.)
  • Cloud hosting and data storage
  • Email and SMS delivery services
  • Analytics and performance monitoring
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Data Processing Restrictions: Request restriction of certain processing activities

To exercise these rights, please contact us at info@orynsolutions.io or through our Support page.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

9. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.

10. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your usage of our Services. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our Services.

11. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: