Support Center
We're here to help you succeed. Get in touch with our support team or explore our resources.
📧 Email Support
For general inquiries, technical support, or feedback:
Email: info@orynsolutions.io
We typically respond within 24-48 hours.
💬 BookAPT App Support
For questions about BookAPT mobile app or web platform:
Email: info@orynsolutions.io
Need help with bookings, payments, or features? We're here to help.
🔒 Privacy & Security
Questions about data privacy or security concerns:
Email: info@orynsolutions.io
Review our Privacy Policy for more information.
💼 Business Inquiries
For partnerships, enterprise solutions, or consulting:
Email: info@orynsolutions.io
Let's discuss how we can help your business grow.
Frequently Asked Questions
Getting Started
How do I create an account?
Download the BookAPT app from the App Store or Google Play, or visit our web platform. Click "Sign Up" and follow the registration process.
Is there a free trial?
Yes! BookAPT offers a 30-day free trial with full access to all features. No credit card required.
Bookings & Appointments
How do I book an appointment?
You can book in two ways: Use our 30-second visual booking flow or chat naturally with our AI assistant to find and book services.
Can I cancel or reschedule?
Yes! Open your appointment in the app and use the "Reschedule" or "Cancel" options. You'll receive confirmation notifications.
Payment & Billing
What payment methods do you accept?
We accept credit/debit cards, Apple Pay, Google Pay, Venmo, and other secure payment options.
Are there transaction fees?
No! BookAPT has zero transaction fees. Just one simple monthly subscription.
Privacy & Security
How is my data protected?
We use enterprise-grade encryption (HTTPS/SSL), secure authentication, and comply with industry security standards. See our Privacy Policy for details.
Can I delete my account?
Yes. Contact us at info@orynsolutions.io to request account deletion.
Contact Information
General Support
Email: info@orynsolutions.io
Response Time: 24-48 hours
For technical issues, feature requests, or general questions.
BookAPT App Support
Email: info@orynsolutions.io
Response Time: 24-48 hours
Specific questions about BookAPT features, bookings, or troubleshooting.
Business & Partnerships
Email: info@orynsolutions.io
Response Time: 48-72 hours
Enterprise solutions, partnerships, or consulting inquiries.
Privacy & Security
Email: info@orynsolutions.io
Response Time: 48-72 hours
Data privacy questions, security concerns, or GDPR requests.
Need Immediate Help?
For urgent technical issues or account problems, please email us with "URGENT" in the subject line. We prioritize urgent requests and aim to respond within 4-6 hours during business hours.